20+ Years as OEM/ODM Car Air Freshener Specialist
Transparent after-sales policies designed for automotive brands and 4S stores.
- Global Warranty Coverage
- Dedicated Account Teams
- Supply Chain Guarantees
Comprehensive Care for Your Project, End-to-End
Quality Warranty
Standard Coverage: 12 months from delivery
Volume Benefits:
– ≥5,000 units: 18 months
– ≥50,000 units/year: 24 months
Covers:
✓ Fragrance longevity issues
✓ Casing defects (cracks/deformation)
✓ Adhesive failures
✗ Physical damage/mishandling
Defect Resolution
1. Report: Submit within 7 days with:
– Batch/LOT numbers
– 3+ defective samples
– PO reference
2. Response:
– Initial analysis within 48h
– Video inspection available (bulk orders)
3. Solutions:
• Replacement shipment (7 business days)
• Credit note (+3% compensation)
• On-site support (East/South China)
Emergency Support-- We're 24 / 7 / 365 at your service!
We stand by our products and your success. From order fulfillment to market feedback, our team in China provides reliable, responsive support—because long-term partnerships start with trust. Need help? Reach out anytime.
Let me know if you’d prefer a more technical or relationship-focused tone!
Priority Channel:
WeChat/WhatsApp Email：ikeda.freshener@gmail.com
Value-Added:
✓ Complimentary samples (annual contracts)
✓ Quarterly inventory reports
✓ Logistics coordination
Urgent Replenishment: 72h air shipping
Formula Adjustment: Scent/packaging modifications
Customs Assistance: Detained shipment resolution